Privacy Policy

Privacy Policy for Back To Your Place Catering Ltd

Last Updated: June 16, 2026

At Back To Your Place Catering Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our website, contact us, or book our catering services, in compliance with the UK GDPR and the Data Protection Act 2018. [1]

1. Important Information and Who We Are

Back To Your Place Catering Ltd is the "data controller" for the personal data collected.

  • Contact Email: laura@backtoyourplace.co.uk

  • Main Activity: Premium wedding and event catering services.

2. The Data We Collect About You

We collect and process personal data when you fill out our website submission contact form, email us, or book our services. This includes:

  • Identity Data: First name and last name.

  • Contact Data: Email address, telephone number, and physical address.

  • Event Data: Venue information, event dates, guest counts, and service preferences.

  • Special Category Data: Critical dietary restrictions, medical food allergies, or health requirements needed to safely prepare your menu.

  • Technical Data: IP addresses, browser types, and usage patterns collected automatically via website cookies.

3. How We Collect Your Data

  • Direct Interaction: You explicitly provide your Identity, Contact, and Event Data by filling out our website submission form or corresponding with us via email.

  • Automated Technologies: As you interact with our website, we automatically collect Technical Data using Google Analytics to understand site traffic and improve user experience.

4. How and Why We Use Your Personal Data

We only use your personal data when the law allows us to. Most commonly, we rely on the following legal bases:

  • Performance of a Contract: To generate your catering quote, manage your booking, communicate event specifics, and deliver your catering services.

  • Explicit Consent: For processing health-related allergy data or sending you marketing updates via our opted-in mailing list.

  • Legitimate Interests: For website performance optimization via analytics, internal administrative functions, and business accounting.

5. Third-Party Payments

We do not host any payment processing facilities directly on our website. All invoices must be settled off-site via:

  • BACS: Direct bank transfer to our secure business account.

  • PayPal: Handled via secure, external third-party invoices.
    We do not see, collect, or store your credit card details or bank credentials.

6. Who We Share Your Data With

We do not sell your personal data. We only share relevant data with essential third parties to safely execute your event, including:

  • Event Venues: Sharing logistical details with your chosen wedding venue.

  • Internal Kitchen & Waiting Staff: Providing necessary health/allergy data to ensure guest safety.

  • Analytics Providers: Google Analytics (to process anonymized web traffic statistics).

7. Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes we collected it for.

  • Event Records: Once your event is completed and all payments are finalized, your primary event files are securely retained for 12 months before deletion or anonymization.

  • Financial Records: Basic transactional invoicing metrics are retained longer to comply with UK tax law (HMRC).

  • Mailing List: Kept until you choose to unsubscribe or withdraw consent.

8. Your Legal Rights

Under the UK GDPR, you have robust rights regarding your information:

  • Right of Access: Request a complete copy of the data we hold on you.

  • Right to Erasure: Request that we delete or remove your personal data.

  • Right to Rectification: Request corrections to inaccurate information.

  • Right to Withdraw Consent: Opt-out of marketing communications instantly.
    To exercise any of these rights, please contact us at laura@backtoyourplace.co.uk.

9. How to Complain

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us directly first.